Privacy Policy

Introduction

At RIVER-CITY ENTERPRISE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website and services. By accessing our website or purchasing from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

When you use our services or make a purchase, we may collect the following personal details:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details or other payment methods (processed through secure third-party payment gateways).
  • Order Information: Information related to your purchases, including shipping preferences and order history.

1.2 Automatically Collected Information

When you visit our website, certain data is automatically collected:

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on the site, and browsing activities. This helps us improve our website experience.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Services

  • To process and deliver your orders.
  • To communicate with you about your orders, shipments, and customer service inquiries.
  • To manage your account if you register on our website.

2.2 Payment Processing

  • To securely process payments and prevent fraud. All payment information is handled through encrypted and secure third-party payment processors.

2.3 Improving Our Website

  • To analyze usage patterns and improve our website’s performance and functionality.
  • To enhance user experience by personalizing content and offers.

2.4 Marketing and Communication

  • With your consent, we may send you newsletters, promotional emails, or special offers related to our products and services. You can opt out of these communications at any time by following the unsubscribe link in the emails.

3. Sharing Your Information

At RIVER-CITY ENTERPRISE, we do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties under the following circumstances:

3.1 Service Providers

We work with third-party providers to assist with:

  • Payment Processing: Secure transactions handled by third-party payment gateways.
  • Shipping and Logistics: Coordination of delivery services to fulfill your order.
  • Marketing and Analytics: Third-party tools that help us analyze website traffic and send marketing communications.

These third parties are required to handle your information in compliance with our privacy policy and applicable data protection laws.

3.2 Legal Obligations

We may disclose your information if required by law, such as to comply with a court order or legal process, or to protect the safety and rights of RIVER-CITY ENTERPRISE, its customers, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such changes and the subsequent privacy implications.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

5. Security of Your Information

We take security seriously and implement reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data such as payment information.
  • Secure servers and firewalls.
  • Regular security audits and monitoring.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following data protection rights:

6.1 Access and Correction

You can request access to the personal data we hold about you and correct any inaccuracies.

6.2 Data Deletion

You have the right to request the deletion of your personal information, subject to certain legal exceptions.

6.3 Data Portability

You can request a copy of your data in a structured, machine-readable format.

6.4 Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

6.5 Withdrawing Consent

Where we rely on your consent to process your data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@rivercity-enterprise.com

7. Third-Party Links

Our website may contain links to third-party websites or services. RIVER-CITY ENTERPRISE is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated “Last Revised” date at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

RIVER-CITY ENTERPRISE
Email: info@rivercity-enterprise.com

By using our website and services, you agree to this Privacy Policy. Thank you for trusting RIVER-CITY ENTERPRISE with your personal information.